Please request a call back so we can verify if individual or small groups of outages still exist.
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Available 7 a.m. - 7 p.m. Monday through Friday
Fill out and submit this form if you need assistance or have a question
for Customer Service. Please note that an * indicates that the
information is required. Providing us with your account number will
expedite the time necessary to process your request.Corporate Correspondence Delmarva Power P.O. Box 231 Wilmington, DE 19899-0231
Account Number (11 or 12 digits):
Apt / Unit #:
ZIP:(xxxxx or xxxxx-xxxx)
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By law, you must call at least 48 hours before any digging or construction.
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To start, stop, or transfer service, please see the section for your type of account:
Note: If you are reporting an electrical or gas emergency, please call our emergency line directly at 1-800-898-8042.
The Customer Advocate team works directly with customers and governmental and regulatory officials with the goal of better understanding and meeting our customers' expectations. We also provide information and education on a wide range of energy issues in the communities that we serve.
We are here to listen to your concerns and suggestions, and will facilitate the resolution of any issues between you and Delmarva Power.
Please contact us at firstname.lastname@example.org
Our representatives are available during business hours to answer customer questions, accept payments, and help make payment arrangements. Please note that office hours may be different for different services.
I-95 at Route 273, Newark DE Customer Service: Monday through Friday, 10 a.m. to 6 p.m. Bill Payment: Monday, Wednesday, and Friday, 8 a.m. to 5 p.m.; Tuesday and Thursday, 9 a.m. to 6 p.m.
630 Martin Luther King Blvd, Wilmington DE Customer Service & Bill Payment: Monday through Friday, 10 a.m. to 6 p.m.
700 E. DuPont Hwy, Millsboro DE Customer Service: Monday through Friday, 9:30 a.m. to 6 p.m. Bill Payment Kiosk*: Monday through Friday, 8 a.m. to 6 p.m.
2530 N Salisbury Blvd, Salisbury MD Bill Payment Kiosk*: Monday through Friday, 8 a.m. to 5 p.m.
*Kiosks accept cash and checks for bill payment and do not have the ability to make change.