If you have any questions regarding your bill, your amount of usage, rates or collection procedures, or if we may help you in any other way, contact Customer Services at 1-800-375-7117.
Customers may have questions about their electric bill that may need further investigation. These may include:
To initiate an investigation in one of these areas, simply fill in the necessary information on the form below. Be sure to give a detailed explanation of the problem. Once you have completed the on-line form, simply press the SUBMIT button. You will receive written confirmation of your investigation in a few days.
Account Number:*(11 or 12 digits)
ZIP:*(xxxxx or xxxxx-xxxx)
Mailing Address (if different from Service Address)
ZIP:(xxxxx or xxxxx-xxxx)
Please select the box that best categorizes your inquiry
Please provide details of your inquiry*
Please type the characters you see in this image in the space provided below. Not case-sensitive.
Note: * Items are required
Delmarva Power seeks to ensure that low-income and at-risk customers know about the federal Low Income Home Energy Assistance Program (LIHEAP).
Delmarva Power will support the 29th annual Coastal Cleanup across Delaware, Maryland and New Jersey.
Delmarva Power provides natural gas system restoration to affected areas of Wilmington.