If you have any questions regarding your bill, your amount of usage, rates or collection procedures, or if we may help you in any other way, contact Customer Services at 1-800-375-7117.
Customers may have questions about their electric bill that may need further investigation. These may include:
To initiate an investigation in one of these areas, simply fill in the necessary information on the form below. Be sure to give a detailed explanation of the problem. Once you have completed the on-line form, simply press the SUBMIT button. You will receive written confirmation of your investigation in a few days.
Account Number:*(11 or 12 digits)
ZIP:*(xxxxx or xxxxx-xxxx)
Mailing Address (if different from Service Address)
ZIP:(xxxxx or xxxxx-xxxx)
Please select the box that best categorizes your inquiry
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Delmarva Power has restored electric service to the vast majority of customers affected by this weekend’s winter storm.
The Winter Storm Jonas arrived overnight Friday and continues to bring significant snowfall and high winds to the Delmarva Power service territory.
Delmarva Power continues to reach out to customers to encourage them to prepare for the possibility of o...