If you have any questions regarding your bill, your amount of usage, rates or collection procedures, or if we may help you in any other way, contact Customer Services at 1-800-375-7117.
Customers may have questions about their electric bill that may need further investigation. These may include:
To initiate an investigation in one of these areas, simply fill in the necessary information on the form below. Be sure to give a detailed explanation of the problem. Once you have completed the on-line form, simply press the SUBMIT button. You will receive written confirmation of your investigation in a few days.
Account Number:*(11 or 12 digits)
ZIP:*(xxxxx or xxxxx-xxxx)
Mailing Address (if different from Service Address)
ZIP:(xxxxx or xxxxx-xxxx)
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Residential natural gas customers will see an increase in their monthly bill of $6.63 or about 5.8 percent starting November 1, 2016.
Delmarva Power (DPL) would like to remind customers to familiarize themselves with natural gas safety.
A conservation period will occur from 1 p.m. to 2 p.m. on Thursday, October 20, for all Delmarva Power customers and Energy Wise Rewards participants.