Payment Arrangements

We offer a variety of individually tailored payment arrangements aimed at bringing the account up-to-date over a mutually agreeable period of time.

Many of these arrangements can be made directly over the phone through our voice response telephone unit. Simply call our regular customer service number, 1-800-375-7117, and follow the simple instructions. If for some reason your telephone equipment or the nature of your account prevents you from submitting an automated payment arrangement, you will be connected to the first available customer service representative. Either way, we will be more than glad to provide whatever assistance is needed to help you through those temporary but difficult periods.

To request a payment arrangement, complete the form below and click on the Submit button. Please enter both a Payment Amount that totals the amount due on your bill and the Promised Payment Date. You may also request other arrangements by explaining your request in the Comments field. In either case, fill out all required Contact Information so that we may contact you to confirm your request.


Contact Information:

(xxx-xxx-xxxx)

(xxx-xxx-xxxx)

(xxx-xx-xxxx)


Service Address

(xxxxx or xxxxx-xxxx)


Proposed Payment Arrangement

(mm/dd/yyyy)

(00.00)


You may provide any questions or comments below.


Validation Image*

Please type the characters you see in this image in the space provided below. Not case-sensitive.





 Note: * Items are required

Latest News News
See All News

Latest News

Customers reminded to contact us for issues about safe use of service

Pepco Holdings, Exelon Report Progress Since Joining Six ...

Exelon and Pepco Holdings provide progress update on delivering benefits to customers, communities and l...

Read More
MD Counties Merger Settlement Agreement

Maryland Utilities Issue Request For Proposals For The Su...

Delmarva Power and Pepco have issued Requests for Proposals (RFPs) for full-requirements in their Maryla...

Read More
Peak Savings Day

Delmarva Power Announces Peak Savings Day

Customers will have an opportunity to save money by conserving energy on Sept. 8.

Read More