If you have any questions regarding your bill, your amount of usage, rates or collection procedures, or if we may help you in any other way, contact Customer Services at 1-800-375-7117.
Customers may have questions about their electric bill that may need further investigation. These may include:
To initiate an investigation in one of these areas, simply fill in the necessary information on the form below. Be sure to give a detailed explanation of the problem. Once you have completed the on-line form, simply press the SUBMIT button. You will receive written confirmation of your investigation in a few days.
Account Number:*(11 or 12 digits)
ZIP:*(xxxxx or xxxxx-xxxx)
Mailing Address (if different from Service Address)
ZIP:(xxxxx or xxxxx-xxxx)
Please select the box that best categorizes your inquiry
Please provide details of your inquiry*
Please type the characters you see in this image in the space provided below. Not case-sensitive.
Note: * Items are required
Delmarva Power asks customers to conserve energy on Thursday, July 30 from 2 p.m. to 6 p.m.
Utility provides tips to help customers manage their summer energy costs
Crews Working to Restore Power to Remaining Customers