For the month of October, we are expanding call center hours to Saturday, October 10 and Saturday, October 24. Representatives will be available to answer any questions on billing, service, payment arrangements, and more from 9 a.m. to 2 p.m. Call us at 1-800-375-7117.
When the temperature rises in the summer, so does the demand for electricity. With the Peak Energy Savings Credit you can earn a credit off your bill when you reduce your energy use on specially designated
Peak Savings Days.
Peak Savings Days are a few days each summer when demand for electricity is highest, and they typically occur for a few hours between noon and 8:00 p.m. During these periods, you’ll earn a credit of $1.25 off your bill for every kilowatt hour (kWh) you save below your average energy use. The more you reduce your energy use, the more you can save. For example, if your average energy use is 19 kWh and you reduce your energy use to 15 kWh, you’ll receive a $5.00 credit.
You can choose whether or not to participate on a particular Peak Savings Day – and there is never any enrollment. There is also no penalty if you choose not to participate in the Peak Energy Savings Credit program.
No enrollment. When a Peak Savings Day is announced you'll automatically receive a phone call the night before with the hours for reducing your energy use. You can also choose to be notified by text or email. To set your preferences, log in to My Account or call:
Delaware customers: 1-855-750-PEAK
Maryland customers: 1-855-751-PEAK
Save energy. Reduce your energy use below your baseline during the specified hours of a Peak Savings Day to earn a credit off your bill.
View your credit. You'll see your credit on your next bill or online through My Account. On average, customers receive a $5 credit on each Peak Savings Day.
Saving energy on Peak Savings Days can be as simple as waiting to run major appliances until later or reducing air conditioner use, if health permits. For quick and easy tips, see our Peak Savings Days tips.
Net energy metering and time of use customers in Delaware are currently not eligible for the Peak Energy Savings Credit program.