For the month of October, we are expanding call center hours to Saturday, October 10 and Saturday, October 24. Representatives will be available to answer any questions on billing, service, payment arrangements, and more from 9 a.m. to 2 p.m. Call us at 1-800-375-7117.
When the temperature rises in the summer so does the demand for electricity.
The Peak Energy Savings Credit (PESC) lets you earn a credit off your small business bill when you reduce your electricity use on specially designated Peak Savings Days. If you reduce your energy use on Peak Savings Days this summer, you can earn a credit off your bill.
Peak Savings Days typically occur between June and September, between noon and 8:00 p.m., and usually last a few hours. During these periods, you will receive a credit of $1.25 off your bill for every kilowatt hour (kWh) you reduce your energy below your baseline.* The more energy you save below your baseline, the larger your credit will be. You can choose whether or not to participate on a particular Peak Savings Day – and signing up is not necessary. There is no penalty if you choose not to participate in the Peak Energy Savings Credit.
You will receive a phone call the day before a Peak Savings Day with specific hours to save energy. You can also choose to be notified by email, text message or an alternative phone number. To set your preferences, log in to My Account or call 1-855-750-PEAK. You may select up to two notification preferences.
Saving energy on Peak Savings Days can be as simple as turning off lights, waiting to run large machines until later, powering down equipment after use or setting the temperature on your thermostat a few degrees higher.
*Your baseline is an average of the three days with your highest energy use during the prior 30-day period. This excludes the day prior to a Peak Savings Day, previous Peak Savings Days, weekends and holidays. This baseline is the energy use level you need to be under during the Peak Savings Day to be eligible for a credit off your bill.