About Smart Meters

Smart meters are a central part of our commitment to improving energy efficiency, reliability and customer service. By installing smart meters across our service territory, we upgraded the electric grid and enabled automated systems that can help reduce the frequency and length of outages. Smart meter technology also offers a platform for us to provide you with future energy efficiency and cost-saving programs and energy-management applications. A smart meter is a digital meter that leverages technology to offer you a number of potential benefits. These benefits include providing you with more detailed information about your energy use as well as improved electric outage restoration and customer service. 

We are continuing to install smart meters in homes across our service territory that provide you with detailed energy information that can help you review your electric and gas use and help all of us meet our energy reduction goals.

Energy information from your smart meter can help you make decisions about your energy use and help you find ways to save. Visit My Account to view customizable energy-use graphs and our “Bill to Date” chart that shows your projected bill at any time during the month.

Smart Meter Benefits 

Smart meters provide several potential benefits for our customers including:

Detailed Energy Use Information

• You can access information about your energy use such as what days of the week and times of day you use the most energy on My Account. This can help you identify changes you can make to increase your energy efficiency.

• You can also view your current and projected monthly bill which can help you manage your budget and control your energy costs.

Opportunities to Save Money

• With access to detailed data, smart meters give you the power to review and evaluate your energy use.

Outage Detection

• Smart meters provide remote outage detection if an electric outage occurs.

Improved Customer Service

• Our representatives are equipped to answer specific questions about your personal energy use, should you ever want to contact us for support.

Fewer Estimated Bills

• Smart meters reduce the need for meter readers to come to your home.

Environmental Benefits

• Remote meter reading reduces the number of vehicles and trucks we have on the roads, which in turn helps reduce carbon emissions.
• Smart meters are the key to greater energy efficiency, reducing the need to build power plants and decreasing use of older, less efficient power plants that typically have higher greenhouse gas and other air emissions.

For more information, visit the websites below:

• For more tips to help you save money and energy, view our Helpful Ways to Save brochure
• Privacy & Safety
• Smart Meter Opt Out(MD)