Please know our Customer Care Center is experiencing longer than normal wait times to speak with a representative.
We recommend using our many self-service options, if possible. Did you know that you can review your account, pay your bill and perform many other actions with your account here on our website? Simply select ‘register now’ to create an on-line account. We thank you for your patience.
There are many resources available to help you learn more about the smart grid and smart technology.
Access a number of educational videos that address consumer questions about the smart grid, including consumer benefits, outage restoration, data privacy, common myths, pricing options and health concerns.
Explore some excellent resources that help explain how our energy infrastructure is being upgraded in Illinois and across the United States.
SmartGrid.gov
Energy.gov
Gridwise.org
SGIclearinghouse.org
SmartGridCC.org
SmartGrid.eei.org