Getting Started in the Portal

Delmarva Power has developed a Community Solar Portal (CSP), which is a secure portal utilized for subscriber/beneficiary enrollment. Developers and Subscriber Organizations can use the portal to add subscribers or beneficiaries to a CSEGS project. After approval, those customers will begin receiving credits from that project on their next bill.　

Community solar subscribers may enroll in up to four (4) CSEGS projects. Each project developer will independently enroll their subscribers in the portal noting the customer account and service number, as well as the share of the project being allocated to their account.

Delmarva Power will determine the subscriber's allocations given the facility's actual generation and will applied the amount to be credited on the account.

Portal Access

Accessing the Portal

Step 1 (Recommended Approach): Create a community solar portal My Account. This user ID will directly connect you to the CSP landing page each time you log in. If you have an existing My Account, you may use that, but you will have to navigate to CSP. View a job aid (pdf) that will walk you through the steps.

Step 2: By visiting Delmarva.com/CSPortal, you’ll be directed to a Login page. If you log in using the Community Solar "My Account" User ID and password you've established, you'll immediately be directed to the Community Solar Portal landing page. If you visit Delmarva.com and log in, you’ll be able to find a link to the portal landing page from the Community Solar Resources page.

Step 3: Once you are at the CSP landing page, click on + New Facility button to tell us about the CS project where you will be enrolling subscribers.

Required Information

What You Need Before You Add a New Facility

Please read through the New Facility Application so you are prepared to complete and submit your application. Data entered will be lost if not submitted. Information you will need to provide includes:

Name, Address, and Phone Number of the Company that owns the Community Supply Facility (CS Facility).
Name, phone number and email address for Delmarva's primary point of contact (POC) for this CS Facility.
Same information as above for any Subscriber Organizations that will be authorized to access the facility to view and manage subscribers.
Contact information for individuals that will be able to assist with questions about billing, credits and promotional information about your facility.
Details about the Community Solar project, including the name and address of the facility, the Delmarva account number, the project's nameplate capacity and the anticipated annual generation amount in kWh (AC).
Finally, be prepared to certify that you have read, understand and agree to the terms and conditions at the bottom of the application, and confirm that all information provided in the application is complete and true. Then, submit your application.

Issues Viewing a Facility

If You Have a Community Solar "My Account" but Are Unable to View a Facility

The individual listed in the Community Solar Portal as the “Facility Owner” is authorized to approve access by others to view and manage that facility using the portal. As the primary point of contact (POC), he/she can reach out to the portal administrator with the “My Account” User ID for those individuals that have permission to view and manage the details of one or more of their facilities. Ten users are the maximum number of authorized users recommended per facility.