Please know our Customer Care Center is experiencing longer than normal wait times to speak with a representative.
We recommend using our many self-service options, if possible. Did you know that you can review your account, pay your bill and perform many other actions with your account here on our website? Simply select ‘register now’ to create an on-line account. We thank you for your patience.
Here's a breakdown of what you can expect. Follow these steps to get plugged in!
Submit your completed
application and required documentation directly to
firstname.lastname@example.org. Once your application is received, Delmarva will reach out to you and provide next steps.
When your application is approved, Delmarva Power will have a participating licensed electrician contact you to schedule a time to come to your residence and perform an in-home assessment.
Delmarva Power will review the In-Home Assessment report. Once approved, we will request a signed copy of the
Customer Participation Agreement which details the requirements to participate in the program.
After you return the signed customer participation agreement, Delmarva Power will provide you with the estimated cost for your portion of the installation and provide a link for you to purchase an
eligible Level 2 charger. The 50% discount on the cost of the charger is applied by Delmarva's charging vendor partners at the point of sale.
Once the eligible Level 2 charger is received, it's time to coordinate with your Delmarva-provided participating electrician to schedule the installation. Delmarva's approved electrician will apply for all necessary jurisdictional permits and install the new Level 2 charger. You will be responsible for paying the electrician for 50% of the costs of installation prior to installation.
Your Level 2 charger will be installed on your property on your scheduled installation date. After your charger and second meter are installed, the electrician will arrange final inspection with the local jurisdiction. That's it! Now, plug in and enjoy the savings. You'll be notified about the opportunity to participate in the next demand response event via email/text. For any questions, email us at
To be eligible to participate in Delmarva Power's EVsmart Plug-In Vehicle Managed Charger Program:
This exclusive program is limited to 100 residential customers on a first come, first served basis for eligible customers. See Customer Participation Agreement for more details.