For the month of October, we are expanding call center hours to Saturday, October 10 and Saturday, October 24. Representatives will be available to answer any questions on billing, service, payment arrangements, and more from 9 a.m. to 2 p.m. Call us at 1-800-375-7117.
EVsmart Program General Questions
In 2013, along with nine other states, Maryland signed a
memorandum of understanding on Zero-Emission Vehicle programs. The EVsmart Program fits into this directive and will propel progress on the state’s Air Quality and Chesapeake Bay goals. These include having 300,000 zero-emission vehicles on the road by 2025. Studies show that to meet this goal, approximately 125,000 electric vehicles (EVs) would need to be added to Delmarva Power’s service territory and about 27,000 public chargers would be needed. By offering the EVsmart Program, Delmarva Power hopes to encourage more customers to adopt the EV lifestyle.
The cost of the EVsmart Program will be recovered through electric service rates in a future regulatory rate review with the Maryland Public Service Commission.
250 residential rebates 37 residential managed charger program discounts 50 multifamily dwelling rebates
EVsmart Residential Rebate
Delmarva Power residential customers can receive a $300 rebate after the purchase and installation of select Level 2 smart chargers at their home.
You must be an active Delmarva Power residential customer and have purchased and installed an eligible Level 2 smart charger after July 1, 2019. You must have secure home Wi-Fi to operate your smart charger. Additionally, Delmarva Power must be able to access customer EV charging data. Limit one rebate per household.
You can apply for the EVsmart residential rebate by reviewing the eligibility requirements and filling out the rebate form.
You can purchase an approved Level 2 smart charger directly from a manufacturer or through an online retailer.
With a Level 2 smart charger, you can charge your EV up to 6 times faster than with a standard Level 1 charger using a wall outlet, adding up to 20 miles of range per hour of charging. You can also set charging reminders, schedule charging, and track energy usage right from your smart charger app. In addition, select Level 2 smart charger models allow you to manage home charging with just the sound of your voice using Amazon Alexa.
The average Level 2 smart charger costs $500–$600. Installation costs can vary from $200 to $1,000, depending on your electrician and the extent of the work required.
A qualified independent electrician can install your Level 2 smart charger for you.
Once Delmarva Power receives a completed application and confirms the Level 2 smart charger is connected to the network, you can expect your rebate check in approximately 4 to 6 weeks.
This depends on the size of your EV’s battery and how depleted the battery is. An average EV can get a full charge in 4 to 6 hours using a Level 2 smart charger.
Charging an EV will increase your home’s energy use, so your bills are likely to rise. However, the cost of electricity is much lower than the cost of gasoline per mile traveled, so you could save 15% or more on fuel costs. These savings can be higher if you take advantage of off-peak charging rates and/or special utility EV rates.
12. Does Delmarva Power offer a discounted energy use rate for EV drivers?
Delmarva Power offers a special time of use rate for qualified residential plug-in vehicle drivers that applies to your entire home's electricity usage. This rate (R-PIV) offers potential cost savings to customers who can reduce energy use during peak hours or shift their energy use from peak to off-peak hours. Peak hours are Monday – Friday from 12:00 p.m. to 8 p.m. excluding holidays. All other hours are off-peak. Learn more about current R-PIV rates and apply by contacting email@example.com.
As a Delmarva Power customer, you could see additional savings on your home charger and installation through rebates and incentives offered by the Maryland Energy Administration. For more information, visit the
EVsmart Multifamily Property Rebate
You must be an active Delmarva Power electric customer and own and operate the multifamily property. You will be required to provide Delmarva Power with charging data, as well as the costs the EV drivers pay to charge their vehicles.
You can apply for the EVsmart multifamily property incentive by reviewing the eligibility requirements and filling out the incentive form. Applications must be received and approved prior to the purchase and installation of the charging equipment.Apply Now
Delmarva Power arrange for a 50% discount at the point of sale for eligible Level 2 smart charging equipment and warranty, and up to $7,500 in installation costs.
Delmarva Power customers could see additional savings on charging equipment and installation through rebates and incentives offered by the Maryland Energy Administration. For more information, visit the
The number of EV owners is growing, and more existing and prospective tenants are expected to start requesting EV charging as an amenity. Delmarva Power’s rebates help offset the cost of this investment to provide charging benefits to multifamily residents. Home charging currently makes up 75% of all EV charging, so multifamily property managers and owners are influential in increasing EV adoption.
Yes. Delmarva provides a 30-month bill credit to commercial customers who install EV charging stations at multifamily properties, workplaces or in support of fleets. The EV demand credit amount will equal up to 50% of the installed L2 and/or DCFC charging capacity. Customers will receive a monthly credit for either 50% of the installed EV charging capacity or the actual billed demand charges for that month if it is lower. To enroll in this credit program, please email
firstname.lastname@example.org.For Example: For a customer who installs three Level 2 chargers at 13kW each (totaling 39kW), Delmarva would provide a credit for 19.5kW multiplied by the current Delmarva demand charge. If the actual billed demand charge is less than 19.5kW, the customer will receive a credit for equal to what they are billed in demand charges that month.