Please know our Customer Care Center is experiencing longer than normal wait times to speak with a representative.
We recommend using our many self-service options, if possible. Did you know that you can review your account, pay your bill and perform many other actions with your account here on our website? Simply select ‘register now’ to create an on-line account. We thank you for your patience.
If you smell natural gas, leave the area immediately and then call 302-454-0317. Always assume downed power lines are energized and stay away. To report a downed wire, call 1-800-898-8042.
If your electric power is interrupted, be sure to report the outage to us right away. You may also Visit the Outage Tracker, Check My Outage Status, or View Outage Map.
You can report your electric outage online, including on your smart phone or tablet. If you prefer, call us 24/7 at 1-800-898-8042.
You can quickly and easily report your outage via text message. The online service is available 24 hours a day, 7 days a week.
