For Immediate Release
866-655-2237 (media hotline)
NEWARK, Del. (March 9, 2023) — Due to decreasing prices for natural gas, Delmarva Power has received approval from the Delaware Public Service Commission to lower its supply charges for gas customers by 23 percent from the current rate, beginning April 1. Based on this adjusted rate, a residential gas customer, using an average of 25 CCF per month, would see a total monthly bill decrease of $5.41. The change in total cost for an individual customer will be based on their natural gas use.
The natural gas supply charge, also known as the Gas Cost Rate, is a direct pass-through cost to customers with no markup and is typically adjusted annually but may be adjusted during the year due to rising or falling market prices.
"We have an obligation to provide reliable service for our customers while working to keep energy bills as low and affordable as possible," said Doug Mokoid, Delmarva Power region president. "This reduction in gas costs is a direct reflection of that commitment and we are pleased to be able to pass along this reduced cost for our gas customers in Delaware."
As part of the company's effort to reduce the impact of increases in gas supply costs, Delmarva Power purchases and stores about half of the natural gas needed to meet its winter demand in the summer months when prices are generally lower. Locking in prices, also known as hedging, seeks to limit the impact of wholesale price volatility that may occur throughout the year.
Customers can also manage their bill through My Account, Delmarva Power's online energy management tool that shows how much energy a customer is using. The bill to date feature lets customers know what the bill costs are at any time during the month, and provides tips based on their energy saving goals. This tool is available for customers at delmarva.com/MyAccount.
Delmarva Power is committed to helping to keep every customer connected by offering payment arrangements as well as programs that can help customers manage their monthly energy bill, including Budget Billing, which averages payments over a 12-month period. The company also offers energy efficiency programs and energy saving information to help customers reduce their energy usage. Information regarding these programs can be found at delmarva.com/WaysToSave.
The company is continuing to connect customers who may be facing financial challenges with available energy assistance resources. In addition to Delmarva Power programs, the company works with community and government partners to get funding into the hands of those customers who need it most to help meet their energy needs. Customers can visit delmarva.com/EnergyAssistance or call 800-375-7117 to learn more about energy assistance programs and services.
To learn more about Delmarva Power, visit The Source, Delmarva Power's online newsroom. Find additional information by visiting delmarva.com, on Facebook at facebook.com/DelmarvaPower, and on Twitter at twitter.com/DelmarvaConnect. Delmarva Power's mobile app is available at delmarva.com/MobileApp.