For Immediate Release
1-800-375-7117 (media hotline)
NEWARK, Del. (Sept. 14, 2021) – As local communities continue recovering from the remnants of Hurricane Ida, including the impacts of severe flooding, and with several named storms already impacting the East Coast, Delmarva Power is observing September as National Preparedness Month to remind customers of the importance of being prepared for severe weather and other emergencies.
As part of its preparation efforts, Delmarva Power invests hundreds of millions of dollars each year modernizing the local energy grid and hardening its system against severe weather. This work includes inspecting existing infrastructure, replacing aging infrastructure, trimming trees that could potentially impact the system, building new underground equipment and installing smart technology that can automatically restore service more quickly or isolate damage. These efforts have resulted in the most reliable service in the company's history in recent years.
"Staying prepared helps ensure the safety of our communities, employees and contractors," said Tyler Anthony, senior vice president and Chief Operating Officer of Pepco Holdings, which includes Delmarva Power. "We are continuing to see stronger and more severe storms as a result of climate change. National Preparedness Month is a great reminder for our communities to be ready when storms do come. As a company, we continue to ensure our readiness through regular planning and drills, consistent communication and engagement with local emergency management and other government agencies, and continuous investment in the local energy grid."
To help customers plan and prepare for an emergency, Delmarva Power offers the following tips:
If severe storms hit, Delmarva Power has many online resources to keep customers informed. The company's interactive outage map and its mobile app provide customers information about outages across the company's system and give an estimate of how quickly power is expected to be restored. To report an outage or downed wire, call 800-898-8042 or report and track through our mobile app or our website at delmarva.com/storm.
Customers also can text "Out" to 67972 to report their outage. Customers also should sign up for proactive notification from the company, via text, email or phone regarding storm preparedness, outages and more.
As part of the Exelon family of companies, Delmarva Power also participates in collaborative emergency response training exercises with its sister companies— Atlantic City Electric, BGE, ComEd, PECO and Pepco—and shares best practices to ensure it can provide seamless support and resources to another Exelon company during a storm or emergency restoration effort.
Launched in 2004, National Preparedness Month is sponsored by the Federal Emergency Management Agency (FEMA) within the Department of Homeland Security (DHS). During the month, FEMA and DHS encourage Americans to prepare for emergencies in all facets of their lives.
To learn more about Delmarva Power, visit The Source, Delmarva Power's online news room. Find additional information by visiting delmarva.com, on Facebook at facebook.com/delmarvapower, and on Twitter at twitter.com/delmarvaconnect. Delmarva Power's mobile app is available at delmarva.com/mobileapp.