Friday’s severe weather in the New Castle County area caused outages for about 14,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
866-655-2237 (media hotline)
NEWARK, Del. (Nov. 25, 2019) – Delmarva Power has made enhancements to its online interactive outage map to provide customers with more helpful information during storm and power outage events. These enhancements can help customers better plan when outage events occur by delivering more weather and system status information during critical events. Some enhancements customers will experience include:
"We know that when severe weather strikes and power outages occur, our customers want personalized information at their fingertips," said Gary Stockbridge, Delmarva Power region president. "The next generation of our outage map delivers an enhanced user experience, helping our customers make informed decisions when their service is impacted and building on our ongoing efforts to better serve our customers."
Delmarva Power's outage map is available at delmarva.com/outages. Additionally, Delmarva Power's outage map is accessible through its mobile app for iPhone and Android® smart phones and gives customers the ability to report power outages and manage the type of alert they choose to receive. To download the app, visit delmarva.com/mobileapp.
When an Outage Occurs
Delmarva Power urges customers to contact the company immediately if they experience a power outage. Customers can call 800-898-8042 or visit the website at delmarva.com/outages to report their outage and receive restoration information.
To learn more about Delmarva Power, visit The Source, Delmarva Power's online news room. Find additional information by visiting delmarva.com, on Facebook at facebook.com/delmarvapower and on Twitter at twitter.com/delmarvaconnect. Delmarva Power's mobile app is available at delmarva.com/mobileapp.