Friday’s severe weather in the New Castle County area caused outages for about 13,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
NEWARK, Del. (March 21, 2018) – With high winds, ice, and wet, heavy snow falling throughout the day, Delmarva Power's Emergency Response Organization is fully activated and ready to respond. Although damage and outages have been limited so far today, crews and personnel are prepared to work as quickly and safely as possible to restore service to customers should additional outages occur.
Forecast conditions include the potential for up to 12 inches of wet, heavy snow across the northern portions of the service area throughout this evening. Lower amounts between 2 to 8 inches are expected for southern portions of the service area. Due to the severity of the storm, significant outages could still occur. Wet, heavy snow can bring down trees and branches causing damage to electric equipment. Additionally, trees and tree limbs already weakened by previous storms may break and fall onto power lines and equipment, causing power outages.
In addition to nearly 260 internal linemen, Delmarva Power has more than 240 overhead line contractors and tree crew personnel. Delmarva Power's Call Centers are also staffed and prepared to support its customers. Delmarva Power representatives are in close contact with state and local emergency management agencies to ensure a coordinated community response.
Delmarva Power reminds its natural gas customers in northern Delaware to clear snow from the vents of natural gas-fired appliances to ensure safe and proper operation of this equipment. These appliances include heaters, water heaters, natural gas fireplaces and clothes dryers, which rely on an uninterrupted supply of fresh air to work properly. Blowing and drifting snow can block the intake and exhaust vents of natural gas equipment, forcing appliances to automatically shut down and possibly cause serious damage to the equipment. Here are some tips for maintaining natural gas equipment during winter storms:
Delmarva Power also reminds customers to stay safe during extreme winter weather and prepare for possible storm damage. Customers can visit Delmarva Power's website at www.delmarva.com, use the mobile app or contact the company at 1-800-898-8042 to report any outages.
Just as Delmarva Power has made preparations ahead of the storm, customers also should be prepared for the impact of severe weather:
Over the last five years, Delmarva Power has spent hundreds of millions of dollars modernizing the local energy grid to enhance reliability for customers and prevent those outages that can be prevented. This work has resulted in the most reliable electric service in the company's history.
To learn more about Delmarva Power, visit The Source, Delmarva Power's online news room. Find additional information by visiting www.delmarva.com, on Facebook at www.facebook.com/delmarvapower and on Twitter at www.twitter.com/delmarvaconnect. Delmarva Power's mobile app is available at www.delmarva.com/mobileapp.
About Delmarva Power: Delmarva Power, a public utility owned by Exelon Corporation (NYSE: EXC), provides safe and reliable energy to more than 520,000 electric delivery customers in Delaware and Maryland and approximately 132,000 natural gas delivery customers in northern Delaware.