We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help.
Learn more here.
For Immediate Release
NEWARK, Del. (June 26, 2019) – Delmarva Power’s focus on enhancing the customer experience is paying off, as the company has been ranked number one for residential electric satisfaction in the East Midsize Region, according to the J.D. Power 2019 Electric Utility Residential Customer Satisfaction Study℠.