For Immediate Release
866-655-2237 (media hotline)
Salisbury, MD. (November 12, 2020) – Delmarva Power has provided more than $460,000 to three Maryland agencies to support limited-income customers in Maryland who may be impacted by the effects of the COVID-19 pandemic and other financial challenges. This funding, which was provided to The Salvation Army – Lower Eastern Shore, Cecil County Heating Assistance Program and Harford County Community Action Agency, comes as part of the continued benefits of the 2016 merger between Exelon and Delmarva Power parent company Pepco Holdings, which has provided more than $7.5 million in customer arrearage support to Maryland customers over the past four years.
"We are committed to helping all our customers through these difficult times," said Derrick Dickens, senior vice president and chief customer officer, Pepco Holdings. "These grants build on our support for local emergency funds and assistance agencies, small businesses and colleges, as well as support we are providing directly to our customers to help ensure they have the assistance they need."
Delmarva Power's grant will help fund energy assistance programs that are administered by these critical agencies.
"We are grateful for the unwavering support of Delmarva Power amidst a global pandemic, said Captain Matthew Trantham of The Salvation Army – Lower Eastern Shore. Their continued support has allowed us to meet the needs of families and individuals on Maryland's Lower Eastern Shore by way of providing essential utility assistance. During these times of uncertainty when more people are experiencing financial crises, The Salvation Army is empowered to remain a beacon of hope through this partnership. We look forward to continuing this great partnership with Delmarva Power well into the future."
"With the additional challenges that COVID-19 has brought us, we are so grateful to have the support of this funding to connect at-risk households with the support they need to live a prosperous life," said Pamela Craig, executive director, Harford Community Action Agency.
So far this year, including this donation, Delmarva Power has provided more than $735,000 in support to local nonprofits and local relief funds, supporting families, individuals and small businesses that may be impacted by the COVID-19 pandemic. In June, Delmarva Power announced that it would provide $75,000 to support students at Delaware Technical Community College and Wor-Wic Community College, who may be challenged in making ends meet due to the pandemic, to help ensure they can continue pursuing higher education and vocational training, and helping to support a sustainable local pipeline of talent and a workforce that is prepared for future careers in energy and related sectors. The company also announced expanded support for local business recovery by providing grants totaling $100,000 to relief funds supporting small businesses that are struggling due to the effects of the pandemic.
In June, Pepco announced that it would provide $200,000 to support students at several Montgomery County and Prince George's County community colleges who may be challenged in making ends meet due to the pandemic, to help ensure they can continue pursuing higher education and vocational training, and helping to support a sustainable local pipeline of talent and a workforce that is prepared for future careers in energy and related sectors
Customers who may be challenged in paying their bill must contact the company as soon as possible to establish a payment arrangement, which can be done online at delmarva.com/help or by calling Delmarva Power Customer Care at 800-375-7117. Since the beginning of the pandemic, Delmarva Power has helped thousands of customers secure energy assistance and establish payment arrangements, and this effort continues.
In addition to payment arrangements, Delmarva Power has programs that can help customers keep their monthly energy bills manageable, like Budget Billing, which averages payments over a 12-month period to help customers manage their monthly energy bill. Delmarva Power also works with local agencies like The Salvation Army – Lower Eastern Shore, Cecil County Heating Assistance Program and Harford County Community Action Agency to provide assistance for limited-income customers.
In Maryland, Delmarva Power customers can apply for energy assistance, like LIHEAP which provides up to $1,000 in grant support per customer with no payback required, through the Maryland Department of Human Services by calling the Office of Home Energy Programs at 800-332-6347. Customers also can receive energy assistance from Delmarva Power's Good Neighbor Energy Fund. For eligibility, customers can call the Cecil Heating Assistance Program at 410-996-0270, Harford County Community Action Agency at 410-612-9909, or the Salvation Army at 410-749-3077.
Customers who have the ability to do so, can provide support for those in need by contributing to Pepco's Good Neighbor Energy Fund or through the company's Gift of Energy program.
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