Skip Ribbon Commands
Skip to main content

For Immediate Release


Nick Morici

Delmarva Power Customers in Delaware Experience Record Electricity Reliability in 2017

NEWARK, Del. (Feb. 1, 2018) – In 2017, Delmarva Power customers in Delaware experienced the lowest average number of electric outages in the company’s history, as well as some of the fastest restoration times ever. 

“Our employees work extremely hard every day to provide safe and reliable service for our customers,” said Dave Velazquez, president and CEO of Pepco Holdings, which oversees the operation of Delmarva Power.  “These record results demonstrate the benefits of being part of the Exelon family of companies and sharing and implementing some of the best processes and procedures in our industry.”

The average number of outages decreased from the previous low, set in 2016, by 16 percent. When customers did experience an outage in Delaware, Delmarva Power restored power an average of four minutes faster than 2016. During the past five years, the number of electric outages has decreased by 35 percent and outage length has been reduced by 10 percent.

Over the last five years, Delmarva Power has spent hundreds of millions of dollars in Delaware to modernize the local electric distribution system and enhance reliability for customers. Each day work is being performed as part of the company’s ongoing efforts to further improve reliability for customers. This work includes inspecting existing infrastructure, trimming trees that could potentially impact the system, building new substations, strengthening the transmission system, and installing stronger, tree-resistant aerial cable. The company also is using innovative technologies to improve system reliability, such as specialized equipment that can automatically restore service more quickly or isolate damage.

The company continues to share best practices with its Exelon sister utilities, Atlantic City Electric, BGE, ComEd, PECO and Pepco, many of which also posted record reliability performances in 2017.   

To learn more, visit The Source, Delmarva Power’s online news room. Find additional information by visiting, on Facebook at and on Twitter at Delmarva Power’s mobile app is available at​.


About Delmarva Power: Delmarva Power, a public utility owned by Exelon Corporation (NYSE: EXC), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and approximately 131,000 natural gas delivery customers in northern Delaware.

© Delmarva Power & Light Company, 2022. All Rights Reserved.