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For Immediate Release


Jacob Sneeden

Delmarva Power Continues to Make Progress Restoring Power to Customers Following Major Nor’easter

​​​​​NEWARK, Del. (March 3, 2018) – Winter Storm Riley’s severe winds and heavy rain caused widespread damage resulting in more than 180,000 power outages for Delmarva Power customers in Delaware and Maryland. Delmarva Power crews are working around-the-clock to restore service for customers as safely and efficiently as possible. As of 11 a.m. Saturday, less than 20,000 customers remained without power across the region.

The storm’s heavy rain and severe winds, gusting to as high as 70 mph, caused extensive damage to trees and electric equipment across the region. Based on the current damage, Delmarva Power expects to restore service for most customers today or tomorrow, and expects to have all customers, including those in the most heavily damaged areas, restored by Monday night. Northern portions of Delmarva Power’s service area, including New Castle County in Delaware and Harford and Cecil counties in Maryland, experienced the most extensive damage from the storm. Customers there could see longer restoration times. Estimated times of restoration will be adjusted as crews work to restore service to customers.

Sustained heavy winds and numerous downed trees on roads have hampered restoration efforts. Strong winds continue across the region and additional outages may occur. Delmarva Power workers continue to assess damage across the region. After addressing life-threatening, safety and health situations, crews repair equipment that will restore power to the greatest number of customers first. The crews will address main distribution lines serving large numbers of customers and secondary lines serving neighborhoods. After major repairs are complete, crews will begin to work on service lines to individual homes and businesses.
Delmarva Power crews and back office support personnel will continue to work 12- to 16-hour shifts, around-the-clock, until all damage has been repaired and all service has been restored. Delmarva Power’s entire Emergency Response Organization has been mobilized with all company resources dedicated to restoring service to customers.

Customers can access estimated times of restoration through Delmarva Power’s mobile app, automated phone system or online at​. Estimated restoration times are based on current conditions and damage. These estimates can, and do, change. 

Safety is Delmarva Power’s top priority, for employees, customers and the communities it serves. The company urges customers to stay away from downed wires and assume any downed wire is energized. To report an outage or downed wire, call 1-800-898-8042 or report and track through our mobile app or our website at

About Delmarva Power: Delmarva Power, a public utility owned by Exelon Corporation (NYSE: EXC), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and approximately 131,000 natural gas delivery customers in northern Delaware.
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