Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
NEWARK, Del. (July 18, 2019) – Delmarva Power customers will have an opportunity to save money and energy by reducing their electric use on Friday, July 19, between 1 p.m. and 5 p.m.
An increased demand for electricity throughout the Mid-Atlantic region is anticipated for Friday. While the region's power supply is expected to be sufficient to meet high demand, Delmarva Power customers are encouraged to conserve energy and save money on this Peak Savings Day.
Delmarva Power customers can earn bill credits on a Peak Savings Day through the Peak Energy Savings Credit Program. Customers participate simply by saving energy during the specified hours—no enrollment is needed. Customers receive a bill credit of $1.25 for every kilowatt hour (kWh) of reduced energy use below the customer's average energy use.
Customers are alerted by phone call the day before the Peak Savings Day indicating the hours to reduce energy use and can also choose to be notified by email or text by signing into My Account. New for 2019, customers can sign up to receive an alert after a Peak Savings Day with details on how much they saved and how their savings compared to others. Savings information is also available the next day in My Account and on their next bill.
For customers participating in Energy Wise Rewards®, Delmarva Power will cycle air conditioners during a Peak Savings Day. This means that Delmarva Power will send a signal to the participant's thermostat or outdoor switch to cycle the air conditioner compressors off and on based on the customer-selected cycling level. Because the air conditioner fan will continue to run, customers may not notice a temperature change in their home. It may take up to a half-hour after the period ends for air conditioners to resume normal operations.
Customers can learn more about the Peak Energy Savings Credit Program by calling 855-750-PEAK in Delaware or 855-751-PEAK in Maryland or visiting delmarva.com/peak. To learn more about Energy Wise Rewards, call 866-353-5799 or visit the Maryland Energy Wise Rewards page or the Delaware Energy Wise Rewards page.
To learn more about Delmarva Power, visit The Source, Delmarva Power's online news room. Find additional information by visiting delmarva.com, on Facebook at facebook.com/delmarvapower and on Twitter at twitter.com/delmarvaconnect. Delmarva Power's mobile app is available at delmarva.com/mobileapp.