Friday’s severe weather in the New Castle County area caused outages for about 14,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
NEWARK, DE. (July 24, 2017) - Delmarva Power crews are working as safely and quickly as possible to restore electric service to customers impacted by this morning's unconfirmed tornado that brought down trees and caused extensive damage in the Stevensville and Grasonville areas.
Delmarva Power crews have restored service to more than 3,000 customers since the onset of the storm. Crews will continue to work around the clock until service is restored to the 6,000 customers who remain without service.
The extreme weather caused damage to Delmarva Power's Stevensville Substation, including two major electric lines that feed the substation. In addition, five large steel poles and several local electric distribution poles were knocked down due to these extreme winds.
Delmarva Power is working with the local authorities and the Queen Anne County Office of Emergency Management.
Crews continue to assess the extent of the damage that occurred to the electric system and will continue working to restore service to customers.
An estimated time of restoration for all customers is pending. We understand the loss of power can be difficult and we appreciate the patience and understanding of our customers as we work to restore service.
Customers should assume any downed wires are energized. We ask customers stay away from and report any downed wires. To report an outage or downed wire, call 1-800-375-7117, or report and track an outage through our mobile app or our website here.
Find additional information at
www.delmarva.com, on Facebook at
www.facebook.com/delmarvapower and on Twitter at
www.twitter.com/delmarvaconnect. Our mobile app is also available