Friday’s severe weather in the New Castle County area caused outages for about 14,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
Most Customers to be Restored by Midday Tuesday
NEWARK, DE. (July 24, 2017) - Delmarva Power crews continue working as safely and quickly as possible to restore electric service to customers impacted by the EF2 tornado confirmed today in Stevensville. The tornado brought winds in excess of 125 miles per hour, causing extensive damage across the region, including damaging local electric equipment.
Crews restored service to more than 3,000 customers today, and will continue to work around the clock to restore service to the remaining 6,000 customers. Specifically, based on the current damage, service is expected to be restored to most customers by 11 a.m., Tuesday. We expect to restore service to those customers in the harder hit areas, including Bay City and Ellendale, by 8 p.m. Tuesday. Some commercial customers in the Cox Creek area will likely have extended restoration times beyond Tuesday.
Queen Anne's County Department of Social Services, in partnership with the Red Cross, is operating a shelter that is now open for residents in need at Centreville Middle School, 231 Ruthsburg Road, Centreville, Maryland. The shelter is proving meals and will provide cots for any residents who wish to spend the night.
Delmarva Power continues to work with local authorities and the Queen Anne County Office of Emergency Management.
The extreme weather caused damage to Delmarva Power's Stevensville Substation, including two major electric lines that feed the substation. In addition, five large steel poles and several local electric distribution poles were knocked down due to severe winds.
Estimated times of restoration can sometimes change based on system damage. We ask customers who need power for critical medical equipment to be prepared to relocate to a facility with electricity in the event of an extended power outage.
Customers should assume any downed wires are energized. We ask customers stay away from and report any downed wires. To report an outage or downed wire, call 1-800-898-8042, or report and track an outage through our mobile app or our website at www.delmarva.com/storm.
Find additional information at www.delmarva.com, on Facebook at www.facebook.com/delmarvapower and on Twitter at www.twitter.com/delmarvaconnect. Our mobile app is also available at www.delmarva.com/mobileapp.