Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
NEWARK, Del. (July 12, 2017) - Delmarva Power customers in Delaware and Maryland will have an
opportunity to save energy and money by reducing their electric use, on
Thursday July 13th from 2 p.m. to 6 p.m.
An increased demand for electricity throughout the
mid-Atlantic region is anticipated for July 13, 2017. While the region's power
supply is expected to be sufficient to meet high demand, Delmarva Power customers
in Delaware and Maryland are encouraged to conserve energy and save money on
the Peak Savings Day.
Delmarva Power customers are offered
the opportunity to earn bill credits on Peak Savings Days through the Peak
Energy Savings Credit Program. Customers participate simply by saving energy
during the specified hours-no enrollment is needed. Customers will receive a bill credit of $1.25
for every kilowatt hour (kWh) of reduced energy use below the customer's
average energy use on a Peak Savings Day. Customers will receive a phone call
the day before the Peak Savings Day indicating the hours to reduce energy use,
but they can also choose to be notified by email or text. Customers can see
their credit the next day in My Account and on their next bill.
For Maryland and Delaware customers signed
up to participate in Delmarva Power's Energy Wise Rewards® program, Delmarva
Power will cycle their air conditioners during this period. This means that Delmarva
Power will cycle the participant's air conditioner compressors off and on for
intervals based on the cycling level selected by the customer. Because the air conditioner fans will
continue to run, customers may not notice a temperature change in their home.
It may take up to a half-hour after the period ends for air conditioners to
resume normal operations.
can learn more about Peak Energy Savings Credit by calling 1-855-750-PEAK for
Delaware customers and 1-855-751-PEAK for Maryland customers or visit www.delmarva.com/peak. To learn more about Energy Wise Rewards call
1-866-353-5799 or visit delmarva.com/rewards. For information about Delmarva Power, visit www.delmarva.com. Follow us on Facebook at www.facebook.com/delmarvaconnect and on Twitter at www.twitter.com/delmarvaconnect. Our mobile app is
available at www.delmarva.com/mobileapp.