For Immediate Release
NEWARK, Del. (March 16,
2017) - Exelon utility
crews from ComEd in Illinois,
Pepco in the District of Columbia, BGE in Maryland and PECO in Pennsylvania continue
to assist sister utility Delmarva
Power with restoring power
to customers still without service as a result of Winter Storm
Stella. As of 7 a.m., approximately 1,800 customers remain without power. We
have added substantial resources to address these outages and continue to work
diligently to have all customers restored by noon today;
however, there may be instances where it will take longer for crews to restore
certain outages, depending upon conditions encountered in the field.
storm hit the region, power has been
restored to approximately 125,300
Delmarva Power customers, primarily located
in New Castle County, Del. and
Cecil County, MD. The destruction largely consisted of fallen trees, which resulted in downed power lines, causing significant
damage to the region's electric system infrastructure. Customers
should be aware that we may need to temporarily interrupt service to some
customers in order to safely restore power to all customers.
Delmarva Power has dispatched more than 1,450 employees and contractors from line- restoration workers, field support
personnel, and call center staffing to assist with the
restoration effort as well
as ensure that affected customers
are informed of their
restoration status. Damage assessment
and restoration teams have been deployed and crews
are actively working to restore
power in affected areas.
If your power is still out and you need
assistance with food or lodging, please contact the Red Cross at
is paramount for Delmarva Power's customers and employees. It is critical to stay clear of
downed wires and report them
calling 1-800-898-8042 and following
the voice prompts.
A full list of safety tips can be found on the Delmarva Power website at http://www.delmarva.com/Safety
Customers are asked to report outages at
http://www.delmarva.com/reportoutage or by calling 1-800-898-8042
and following the voice prompts. Customers'
reports are vital to Delmarva Power's restoration efforts because they help identify the location of outages more quickly.
household should report an outage; a
neighbor's call will not indicate that you are out of power as well.
Delmarva Power also recommends that
when reporting an outage, customers request a call back, which
means that Delmarva Power will notify customers to ensure power has been restored. The
call back process helps Delmarva Power during the area-based
restoration process to locate
outages that may be specific to customers'
homes, such as an issue
with the service wire to an individual
For additional information and updates, visit http://www.delmarva.com. Follow us on Facebook at
on Twitter at http://www.twitter.com/delmarvaconnect. Our mobile app is available