Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
- Delmarva Power is monitoring an
approaching winter storm system that has the potential to impact the company's
service area. The National Weather Service has issued a Winter Weather Advisory
from 10 p.m. tonight until midnight tomorrow.
models predict between 1 to 3 inches of snow and any amount of accumulated snow
has the possibility of impacting service in the Delaware and Maryland. In addition to internal crews available 24
hours a day, Delmarva Power has a few hundred overhead line contractors and
tree crews on standby to assist in any restoration effort.
Delmarva Power will work around the
clock to restore any power outages that may occur, but customers should be
prepared for the possibility of service interruptions.
Snow, sleet and ice can weigh down
tree limbs and bring them into contact with power lines causing service
interruptions. Such conditions can adversely affect saturated soil and cause
trees already weakened by previous storms to fall onto power lines and
equipment, leading to power outages. Outages can also occur due to drivers skidding
into utility poles along icy and snow-covered roads.
Delmarva Power is in contact with
local emergency management officials.
Customers are asked to please call in any outages
and stay away from any downed wires. To report outages and downed wires, call
1-800-898-8042 (New Castle, Cecil and Harford counties) or 1-800-898-8045 (Kent
and Sussex counties and Eastern Shore of Maryland). Follow the prompts and ask
for a call back to confirm that power has been restored. Outages also may be
reported through www.delmarva.com or our mobile app, available for download at www.delmarva.com/mobileapp. For natural gas emergencies in New Castle County,
Storm preparedness tips for Delmarva
General Safety Tips:
For more information about
Delmarva Power, visit www.delmarva.com. Follow us on Facebook at
www.facebook.com/delmarvapower and Twitter at www.twitter.com/delmarvaconnect. Our mobile app is
available at www.delmarva.com/mobileapp.