For Immediate Release
Del. - The National
Weather Service has issued a winter storm warning for the region that calls for
snow, sleet, rain and gusty winds that could affect the company's service
territory tonight through the weekend. Delmarva Power continues to reach out
to customers to encourage them to prepare for the possibility of multi-day
power outages as a result of Winter Storm Jonas.
Delmarva Power contacted individual customers
who have registered with the company as needing electricity for critical
medical equipment and advised them to review their plans and to take
appropriate action as necessary to ensure their safety and well-being.
Delmarva Power will work around the
clock to restore any outages as safely and quickly as possible, however, customers should prepare for the
possibility of service interruptions which could last several days depending on the damage to
the electric system.
In addition to internal crews available
24 hours a day throughout the weekend, Delmarva Power has overhead line
contractors and tree crews for a total of approximately 430 line personnel available to assist in
any restoration effort. Additionally, Delmarva Power's parent company Pepco Holdings,
Inc. has secured mutual assistance commitments from more than 450 line
personnel to be utilized by PHI subsidiaries as needed. For the safety of the
overhead line personnel, if sustained winds reach 35 mph, work that requires
raising a bucket/arm boom will be interrupted until it is safe for the crews to
coordinates with state, county and local emergency management officials during
severe storm events. If requested, Delmarva Power personnel will staff local
Offices of Emergency Management that are activated. Our call centers are staffed and prepared
for this event.
High winds and heavy, wet snow can
weigh down tree limbs and bring them into contact with power lines causing
power outages. Wet snow can also adversely affect saturated soil and allow
trees already weakened by previous storms to fall onto power lines and
equipment, causing power outages. Outages can also occur due to drivers
skidding into utility poles along icy and snow-covered roads.
Safety is our No. 1 priority. We urge
our customers to stay clear of working crews and any wires hanging loose from
poles or lying on the ground. Customers should always assume that downed wires
are energized and avoid them. Customers are asked to immediately report a downed
wire by calling 1-800-898-8042. For natural gas emergencies in New
Castle County, call 1-302-454-0317.
Customers should check their
emergency supply kits and be prepared in case they do lose power. Emergency
kits should include a battery-powered radio, flashlight, a first-aid kit, extra
batteries, special needs items and medications, cash, an insulated cooler and a
list of important and emergency phone numbers. Customers should also keep at
least a three-day supply of nonperishable foods and bottled water and have
an adequate supply of prescription medicines or infant supplies available.
Also, identify a safe
alternate location in case of multi-day outages and tune to local news
broadcasts for the latest weather and emergency information.
In the event of a power outage, gather in a central room where you have alternative
heat. At night, cover windows with drapes or blankets to minimize heat loss.
During the day, open blinds to let sun warm the space. If the indoor temperature drops to 55 degrees
Fahrenheit or below, open your faucets slightly so they constantly drip to
prevent pipes from freezing. If candles and heaters are used, never leave
unattended and watch children and pets that could knock them over.
If a portable
generator is needed, follow the manufacturer's instructions and use only when
necessary. Never run a
generator indoors or inside an attached garage. Be sure to place the generator
outside where deadly exhaust fumes will not enter into the home. Do not connect
a generator directly to the home's wiring. If a generator is plugged into the
electrical circuits of a home, power can back-feed into Delmarva Power lines,
which can injure or kill utility workers fixing downed power lines. It also can
cause downed lines to re-energize.
We also ask customers to let us know
if they lose their power. They can report outages by calling 1-800-898-8042,
or through our mobile app, available for download at www.delmarva.com/mobileapp. It's
important that customers report their outages and request a call back to verify
their power has been restored.