Friday’s severe weather in the New Castle County area caused outages for about 14,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
Md. - Since the winter season is fast approaching, Delmarva
Power and the American Red Cross of Delmarva held a joint news conference today
in Salisbury, Md., to remind the public that it's time to prepare for the
possibility that harsh weather could hit the region any time over the next few
"The National Weather Service warns
that warmer than normal ocean surface temperatures in the tropical Pacific will
result in an above-average number of winter storms that will affect the
mid-Atlantic region," said John Allen, Delmarva Power region vice president. "It
is essential that all of us remain vigilant and be prepared for the possibility
of severe winter weather. We want our customers to know that we are committed
to an emergency response system that makes safety a priority, restores power as
quickly and safely as possible and provides customers with information on how
to prepare for and deal with weather-related outages. We'll be prepared to add
more personnel and resources as needed and work with local governments through
our Emergency Services Partnership Program to activate emergency procedures,"
Power employees prepare for the possibility of storm-related power outages by regularly
participating in emergency drills. In addition, the company maintains an
adequate supply of essential equipment -- such as poles, wires and transformers
-- and stays in contact with other utilities to quickly arrange for mutual
assistance in case of a natural disaster.
"We also believe that preventive maintenance is essential in reducing
the potential for service interruptions caused by stormy
weather," Allen said. "We plan to invest several million dollars over the next
few years to continue to upgrade our electric infrastructure and trim trees near
power lines to help avoid outages that can be caused by trees and limbs that
fall during storms."
Delmarva Power suggests that customers
assemble an emergency kit that can be used at home and, if necessary, take with
them if they're ordered to evacuate. Each kit should include a flashlight,
battery-powered clock and radio, extra batteries, non-perishable food, manual
can opener, bottled water and a list of important phone numbers. All items can
be placed into a large cooler which is easy to grab if a person has to leave
Delmarva Power provides a "Storm
Preparation Handbook" that can be downloaded at delmarva.com/storm or customers can call Customer Care
at 1-800-375-7117 to request a copy by mail.
Delmarva Power also reminds customers
that payment and energy assistance programs are available to help them keep
their accounts current during cold weather stretches and higher usage periods. For
more information on these programs, call Customer Care at 1-800-375-7117.
Allen was joined at today's event by
Brittany Fowler, regional communications officer for the American Red Cross of
Delmarva. "As winter storm season approaches, we want to make sure
families are prepared," said Fowler. "We are encouraging everyone to get a kit,
make a plan, and be informed before the threat of a storm so that they know how
to stay safe and warm should one affect our area."
information by visiting www.delmarva.com, on Facebook at
www.facebook.com/delmarvapower and on Twitter at
www.twitter.com/delmarvaconnect. Our mobile app is available at www.delmarva.com/mobileapp.