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For Immediate Release

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Delmarva Power Warns of Meter Scams

WILMINGTON, Del. - Delmarva Power has been notified by law enforcement and its customers of persons posing as Delmarva Power meter readers.  Almost all of Delmarva Power's electric meters are smart meters that can be read remotely.  However, the company still employs around a dozen meter readers throughout the service territory to read the minimal amount of traditional meters still in use, as well as help to properly maintain the entire pool of smart meters.

If customers have questions or concerns about a meter reader or suspect a person is posing as a meter reader, Delmarva Power invites anyone to contact Customer Care at 1-800-375-7117.  When speaking with a Customer Care representative, notify the representative of the location in question and ask if official Delmarva Power work is being conducted in that vicinity. If the representative cannot verify that any official work or personnel are scheduled to be in that area, please contact local authorities or dial 911.

Official Delmarva Power field personnel, including contractors representing the company, are required to have the following:

  1. A Delmarva Power identification badge which is to be worn and visible at all times.  If a Delmarva Power employee is asked to display his/her badge for safety purposes, he or she must always comply.
  2. Delmarva Power clothing.
  3. An official Delmarva Power vehicle or Delmarva Power contract company vehicle with clearly marked Delmarva Power logos on the driver and passenger side doors.

This holiday season and throughout the year Delmarva Power's focus is on safety and customer service excellence.  The company will continue to work with local law enforcement to alert customers regarding any scams or fraudulent activity that jeopardizes their safety or misrepresents  the company.

Find additional information about Delmarva Power by visiting www.delmarva.com, on Facebook at www.facebook.com/delmarvapower and on Twitter at www.twitter.com/delmarvaconnect. Our mobile app is available at www.delmarva.com/mobileapp.

© Delmarva Power & Light Company, 2020. All Rights Reserved.