For Immediate Release
NEWARK, D.E. - Delmarva Power is preparing to respond to potential outages stemming from the possibility of Hurricane Joaquin impacting our region later this week and throughout the weekend. The National Weather Service has issued a Hurricane Advisory for the North Atlantic to include Delaware and Maryland. According to weather reports, and depending on Hurricane Joaquin's storm track, our region could see heavy rain and strong winds at various times between Thursday Oct. 1 and Monday Oct. 5.
Severe wind can bring down trees and tree limbs. Trees and other objects impacted by the elements can cause power outages when contact is made with power lines and utility poles. Heavy rain and saturated soil can also damage electrical infrastructure and equipment resulting in outages.
In anticipation of the storm threat, Delmarva Power will have crews on standby, and the Call Center will be staffed to handle additional customer calls. In addition to more than 100 internal crews, Delmarva Power has hundreds of contractors already working on the system available to assist with restoration if needed. Safety is our No. 1 priority. We urge our customers to prepare for potential outages and to stay clear of working crews and any wires hanging loose from poles or lying on the ground. If you see a downed power line, stay away from it. Assume that all downed power lines are live and extremely dangerous. Customers are asked to please report any outages and downed wires by calling 1-800-898-8042. Customers also may report outages through delmarva.com or our mobile app. It is important that customers report their outage and request a call back to verify their power has been restored.
Storm preparedness tips for Delmarva Power customers:
For Natural Gas Customers:
General Safety Tips:
For more information about Delmarva Power, visit www.delmarva.com. Follow us on Facebook at www.facebook.com/delmarvapower and Twitter at www.twitter.com/delmarvaconnect. Our mobile app is available at www.delmarva.com/mobileapp.