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For Immediate Release

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Delmarva Power Monitoring Hurricane Joaquin

NEWARK, D.E. - Delmarva Power is preparing to respond to potential outages stemming from the possibility of Hurricane Joaquin impacting our region later this week and throughout the weekend.   The National Weather Service has issued a Hurricane Advisory for the North Atlantic to include Delaware and Maryland. According to weather reports, and depending on Hurricane Joaquin's storm track, our region could see heavy rain and strong winds at various times between Thursday Oct. 1 and Monday Oct. 5.  

Severe wind can bring down trees and tree limbs.  Trees and other objects impacted by the elements can cause power outages when contact is made with power lines and utility poles. Heavy rain and saturated soil can also damage electrical infrastructure and equipment resulting in outages.

In anticipation of the storm threat, Delmarva Power will have crews on standby, and the Call Center will be staffed to handle additional customer calls. In addition to more than 100 internal crews, Delmarva Power has hundreds of contractors already working on the system available to assist with restoration if needed. Safety is our No. 1 priority. We urge our customers to prepare for potential outages and to stay clear of working crews and any wires hanging loose from poles or lying on the ground. If you see a downed power line, stay away from it. Assume that all downed power lines are live and extremely dangerous. Customers are asked to please report any outages and downed wires by calling 1-800-898-8042. Customers also may report outages through delmarva.com or our mobile app. It is important that customers report their outage and request a call back to verify their power has been restored. 

Storm preparedness tips for Delmarva Power customers:

  • Assemble an emergency storm kit. Include a battery-powered radio or television, flashlight, a first-aid kit, battery-powered or windup clock, extra batteries, special needs items, an insulated cooler and a list of important and emergency phone numbers.
  • Keep at least a three-day supply of nonperishable foods and bottled water and have a hand-operated can opener available.
  • Have adequate prescription medicines or infant supplies on hand.
  • Make sure you have a telephone with a cord or cell phone to use as a backup. Cordless telephones require electricity to operate and won't work if there is an outage.
  • Identify a safe alternate location in case of an extended outage.
  • Tune to local news broadcasts for the latest weather and emergency information.
  • Follow the advice of local emergency management officials.

 

For Natural Gas Customers:

  • Keep natural gas equipment properly ventilated to ensure safe operation; be sure outside vents from direct-vent appliances (such as dryers and heaters) are free from debris.
  • Make sure your gas meter is free from debris by gently using a broom or large brush; never use a shovel or sharp tool to clear debris - this can cause damage or break the meter; and
  • Repair gutters and downspouts that drip water onto your meter.
  • If you experience problems with your gas service, or if you smell gas - please call our gas emergency number 1-302-454-0317 immediately.

General Safety Tips:

  • Protect electronic equipment. Unplug sensitive electronics or plug computers and other sensitive equipment into surge suppressors and consider an uninterruptible power supply for temporary battery backup power.
  • If a portable generator is needed, follow the manufacturer's instructions and use only when necessary. Don't overload it and turn it off at night while asleep and when away from home.
  • Turn off power to flood-prone basement appliances if it is safe to do so. However, if using an electrically operated sump pump, the customer should not turn off the power.
  • Follow local news broadcasts for the latest weather and emergency information.

For more information about Delmarva Power, visit www.delmarva.com. Follow us on Facebook at www.facebook.com/delmarvapower and Twitter at www.twitter.com/delmarvaconnect. Our mobile app is available at www.delmarva.com/mobileapp.

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