Friday’s severe weather in the New Castle County area caused outages for about 14,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
Md. - Customers who
are having difficulty paying their energy bills can find extra help over the
next several months. The federal government offers energy assistance through
the Low Income Home Energy Assistance Program (LIHEAP).
LIHEAP is a block grant program,
administered by the states, that assists low-income households - both
homeowners and renters - with their energy bills. The application period is open
now in Delaware and Maryland. There could be limited funds available, so
customers are encouraged to apply as soon as possible.
"LIHEAP doesn't pay anyone's entire
utility bill, but the financial assistance can help someone get through a
crisis, a really cold winter or a dangerously hot summer," said John Allen,
Delmarva Power region vice president.
Delmarva Power is partnering with
community-based organizations and social service agencies throughout Delaware
and Maryland to ensure that low-income and at-risk customers know about the
federal dollars available to help them with their utility bills.
Below are the program details and
contact information for both states:
The Delaware Energy Assistance Program
assists low-income households that need help in meeting the cost of home energy
used for heating and cooling their homes. The Division of State Service Centers
administers this program on a contractual basis with Catholic Charities,
For more information, call Catholic
Customers can also apply
for emergency assistance funds through the Division of State Service Centers.
Such funding would be used for rent, utilities and emergency shelter in order
to maintain self-sufficiency and avoid homelessness. Additional information can
be found online at www.dhss.delaware.gov/dhss/dssc/liheap.html.
Office of Home Energy Programs administers the Maryland Energy Assistance and
the Electric Universal Service Programs, which primarily help low-income residents pay their
electricity and heating bills.
Maryland residents can apply at local
administering agencies. General information about energy assistance in Maryland
can be found online at www.dhr.state.md.us. Contact information for local
administering agencies in Delmarva Power's service territory is:
information can be found online at www.dhr.state.md.us/meap.
eligible customers in Delaware and Maryland also can receive help in paying
their utility bills through Delmarva Power's Good Neighbor Energy Fund. To apply for assistance through this
program, customers should contact their local Salvation Army that administers
can also contact Delmarva Power's Customer Care Center (1-800-375-7117) and ask
about Budget Billing which allows customers to avoid seasonal peaks in their
electric bills by dividing their payments evenly over the course of the entire
helpful feature is My Account, a web-based,
interactive tool that provides customers with an analysis of their specific
electric use and offers ways to save energy and money on their monthly utility
bills. Go to the home page of www.delmarva.com for more
information about Delmarva Power by visiting www.delmarva.com, on Facebook
at www.facebook.com/delmarvapower and on Twitter at www.twitter.com/delmarvaconnect. Our mobile app is
available at www.delmarva.com/mobileapp.