Friday’s severe weather in the New Castle County area caused outages for about 14,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
Wilmington, DE - Around 10am this morning Delmarva Power began receiving customer
calls regarding suspected natural gas leaks and natural gas pressure issues in several
areas within the City of Wilmington. Upon receipt of the customer calls,
Delmarva Power Natural Gas Division personnel were immediately dispatched to
the impacted areas to assess the situation and ensure safety.
indicate that higher than normal gas pressure was introduced into the Company's
low pressure gas system due to
construction work in the vicinity of a Company gas regulator station. The
gas system was returned to normal operating conditions at 11:30am today.
As of 3pm
today, the Company is continuing to respond to any outstanding calls stemming
from the initial incident. Delmarva Power is recommending that natural gas
customers in the City of Wilmington check to see if their pilot lights and gas appliances
are operating normally and to call the Company at: 1-302-454-0317 with any concerns.
Delmarva Power advises
customers that if you notice a strong natural gas odor, or if there is other
evidence of a natural gas leak, do not enter the premises.
Delmarva Power does not recommend that customers independently turn their gas service off at the
meter unless there is an emergency. This
will shut off the gas to your entire home or business. If you need help turning off the gas, for
your own safety, please call Delmarva Power.
The Delmarva Power natural gas meter should only be turned back on by a
Additional natural gas
safety information can be found at:
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