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For Immediate Release


Delmarva Power Restoration Crews Bringing Power Back Following 6-23-15 Summer Storm

NEWARK, Del. - Delmarva Power has made significant progress in the restoration after Tuesday's storm. As of 3:30 p.m. today, power had been restored to almost 51,700 customers who lost service during Tuesday's storm.  Delmarva Power crews and contractors will continue working around the clock until service is restored to all customers.

Significant wind, rain and lightning brought down trees, limbs onto power lines, causing considerable damage to Delmarva's electric system. "We have deployed crews in communities throughout Delaware and Maryland," said Delmarva Power Region President Gary R. Stockbridge. "The effort has been progressing well and our employees will continue to work until the job is done.  Delmarva Power is working with local emergency management agencies to help ensure public safety."

A "global" estimated time of restoration (ETR) is 4 p.m. on Friday, June 26, 2015. While the global ETR indicates when the last customer will have power restored, most customers will have power back on prior to that time.

At its peak, the storm left 76,571 customers without power. At 3:30 p.m. today about 24,800 customers in Delaware and Maryland remain without power.

To keep up-to-date, customers are encouraged to visit the Delmarva Power website, follow us at @DelmarvaConnect and listen to local radio stations for updates. 

Delmarva Power Emphasizes Importance of Safety

Safety is paramount for Delmarva Power's  customers and employees. The company urges the public to stay alert, as conditions will remain hazardous.  It is critical to stay clear of downed wires and report them by calling 1-800-898-8042 and following the voice prompts.  Other important safety recommendations include:

  • Avoid crews working in the street. This will keep you and the crews safe, and allow them to work on restoring your power.
  • If you use life-support equipment that requires electricity to operate and you have lost power, Delmarva Power urges you to seek alternative accommodations at a location with emergency power capabilities as restoration efforts could take several days.
  • If you are using a portable generator, follow the manufacturer's instructions and use only when necessary. Don't overload it and turn it off at night, while you sleep and when you are away from home.
  • Locate a portable generator in a well-ventilated area. Never run it inside, even in your garage, to avoid the potential hazard of carbon monoxide poisoning. Do not connect the generator directly into your home's main fuse box or circuit panel.
  • Protect food and refrigerated medicine with regular ice in an insulated cooler. Foods will stay frozen for 36 to 48 hours in a fully loaded freezer if the door remains closed.

A full list of safety tips can be found on the Delmarva Power website

Customers Asked to Report Power Outages

Customers are asked to report outages at or by calling 1-800-898-8045 and following the voice prompts. Customers' reports are vital to Delmarva Power's restoration efforts because they help the company identify the location of outages more quickly. Each household should report an outage; a neighbor's call will not indicate that you are out of power as well.

Delmarva Power also recommends that when reporting an outage customers request a call back, which means that Delmarva Power will notify customers to ensure power has been restored. The call back process helps Delmarva Power during the area-based restoration process to locate outages that may be specific to customers' homes, such as an issue with the service wire to an individual house.

To keep up-to-date, customers are encouraged to visit the Delmarva Power website frequently, follow us at @DelmarvaConnect and listen to local radio stations for updates. 




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