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Delmarva Power Warns Green Dot Scam is Back

NEWARK, Del. - Delmarva Power reminds home and business owners to practice safety when someone claiming to represent a business contacts them either in person or by telephone, especially during the summer season.

Recently, Delmarva Power has been alerted to an uptick in the "Green Dot" scam. Information from law enforcement officials and other utilities has indicated that scammers are targeting both residents and businesses. It has been reported that scammers  tell business owners that their electric service account is delinquent and will be turned off for non-payment unless the business purchases a "Green Dot Money Pack" for a specific amount dictated by the scammer from stores including CVS, Rite Aid and WaWa and even supermarkets. Victims are then given instructions to call a telephone number with the card's account number and pin. Once the scammer obtains the card's identifying information, the value is then downloaded, swept and stolen. These transactions are untraceable.

Many companies, including Delmarva Power, will contact customers in person or by phone for various reasons. If someone claims to represent a company, whether the company is Delmarva Power or another entity, it is important that customers take precautions to verify that the person is affiliated with the company, especially if that person is requesting an immediate monetary payment.

When addressing past-due accounts, Delmarva Power never endorses a specific form of payment. Instead, multiple payment options are always given to the customer.

Delmarva Power advises customers to ask for official photo identification from any person who shows up at their door. Employees from reputable companies, such as Delmarva Power, will carry official company identification cards. If proper identification cannot be produced, customers should notify police and the company with whom the individual claims to be associated.

 

Similarly, if someone calls saying they represent a certain company, customers should ask them to verify their identity and affiliation. If customers have any doubt about the validity of a person's claim to represent Delmarva Power, they should hang up and call the company immediately at 1-800-375-7117, and an official Delmarva representative will gladly assist you.  Additionally, please contact your local authorities or call 911 to report the incident.

 

Find additional information by visiting www.delmarva.com, on Facebook at www.facebook.com/delmarvapower and on Twitter at www.twitter.com/delmarvaconnect. Our mobile app is available at www.delmarva.com/mobileapp.

© Delmarva Power & Light Company, 2020. All Rights Reserved.