Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
Newark, Del.- As
of July 1, customers can now view more detailed delivery charges regarding
programs required by the state of Delaware. This new billing transparency is a
result of Delmarva Power collaborating with state legislators, the Delaware
Public Service Commission and the Delaware Public Advocate to enhance customer
service and broaden customer awareness of residential and commercial billing.
Customers will now be able to see the breakdown of required
charges for the Low Income Charge, Green Energy Fund and Renewable Compliance
Charges. The line items listed are not
new charges, but it is new that customers will be able to see the breakdown. Both My Account and paper bill customers can
view the new billing format.
Find additional information by visiting www.delmarva.com, on Facebook at
www.facebook.com/delmarvaconnect and on Twitter at
www.twitter.com/delmarvaconnect. Our mobile app is available at www.delmarva.com/mobileapp.