Delmarva Power's full emergency response organization is responding to outages resulting from Tuesday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
Newark, Del.- Delmarva
Power is closely monitoring potential severe storm activity, which could
produce strong damaging wind gusts, large hail and frequent lightning during
the Fourth of July holiday week.
Weather summaries call for a cold front slowly passing
through Wednesday and Thursday with the best chance of storms possible late
We have about 180 internal linemen and more than 120 contractors
already working on our system who are available if needed. We will work around
the clock as quickly and safely as possible to restore any outages that may
Safety is our No. 1 priority. We urge our customers to
stay clear of working crews and any wires hanging loose from poles or lying on
the ground. Customers should always assume that downed wires are energized and
Customers can report outages by calling by calling
1-800-989-8042 in New Castle County, DE and Cecil and Harford Counties, MD or
1-800-898-8045 in Kent and Sussex Counties, DE as well as the eastern shore of
MD., visiting Delmarva.com or through our mobile app, available for download at
Delmarva.com/mobile app. It is important that customers report their outages
and request a call back to verify their power has been restored.
Customers need to be prepared for the possibility of
service interruptions and should check their emergency supply kits. Tips on
preparing for a storm can be found on our website, www.Delmarva.com. The storm
center at Delmarva.com highlights important information for customers through
all stages of the restoration effort and allows them to easily report and track
The Delmarva Power website also has the ability to work in
concert with Delmarva Power's Mobile App 2.0. The new version of the mobile app
provides customers with access to My Account, storm preparation and restoration
information and Delmarva Power social media, available for download at Delmarva.com/mobileapp.
It should be noted that restoration cannot begin until it
is safe for crews to perform work. When
winds approach 35 mph, work from bucket trucks is suspended until it is safe
for crews to continue.