Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
OCEAN CITY, Md. - With this month
marking the start of the 2014 Atlantic hurricane season, officials from
Delmarva Power held a news conference in Ocean City, Md., today to remind the
public to be prepared to cope with the problems associated with destructive
tropical weather that could hit the region any time between now and Nov. 30.
one of the quietest hurricane seasons in decades, forecasters with The Weather
Channel predict a below-average 2014 Atlantic hurricane season. The early
outlook calls for 11 named storms, including five hurricanes, two of which are
predicted to attain major hurricane status with top winds of 111 mph or higher.
though fewer storms are predicted this year, it only takes one storm to cause
property damage and widespread power outages," said Jim Smith, Delmarva Power
Senior Public Affairs Manager. "We want to assure our customers that Delmarva
Power is committed to an emergency response system that makes safety a
priority, restores power as quickly as possible and provides customers with
information on how to prepare for and deal with weather-related outages. We'll
be prepared to add more personnel and resources as needed and work with local
governments through our Emergency Services Partnership Program to activate
Power employees prepare for the possibility of storm-related power outages by
participating in emergency drills on a regular basis. In addition, the company
maintains an adequate supply of essential equipment, such as poles, wires and
transformers, and stays in contact with other utilities to quickly arrange for
mutual assistance in case of a natural disaster.
also believe that preventive maintenance is essential in reducing the potential
for service interruptions caused by stormy weather," said Smith. "We plan to continue
to make investments over the next several years to upgrade our electric
infrastructure. We'll also continue regular tree trimming near power lines to
help avoid outages that can be caused by trees and limbs that fall during
Power also suggests that customers assemble an emergency kit that can be used
at home and, if necessary, taken with them if they're ordered to evacuate. Each
kit should include a flashlight, battery-powered clock and radio, extra
batteries, non-perishable food, manual can opener, bottled water and a list of
important phone numbers. All items can be placed into a large cooler which is
easy to grab if a person has to leave home quickly.
Power also provides a "Storm Preparation Handbook" that can be downloaded from
its website (www.delmarva.com)
or you can call Customer Care at 800-375-7117 to request a copy via mail.
was joined at today's event by Joe Theobald, Director of Emergency Services for
the Town of Ocean City; Fred Webster, Director of Emergency Services for
Worcester County, Md.; Chris Norris, President of Ocean City AARP Chapter 1917;
and Sue Rantz, Chief Animal Control Officer for Worcester County, Md.
hazards come in many forms, including storm surge, heavy rainfall, inland
flooding, high winds, tornadoes and rip currents," said Theobald. "It's
important to be informed and prepared for these hazards. Also, it's important
to know if you live in an evacuation area and whether your home is vulnerable
to storm surge, flooding and wind. Perhaps, most importantly, have a family
emergency plan and disaster supply kit, and encourage your friends and other
family members to do the same."
it comes to storm preparations, my advice to senior citizens is to listen to
the emergency services experts regarding safety advice," said Norris. "Make
sure you fuel your vehicles prior to any storm and if applicable, take care of
your pets as best you can. And, by all means, don't do anything that could
jeopardize the safety of you and your family."
provided information on what people should do to protect their pets when a
storm strikes the region.
Find additional information
by visiting www.delmarva.com. Follow us on Facebook at
www.facebook.com/delmarvapower and on Twitter at
www.twitter.com/delmarvaconnect. Our mobile app is available at www.delmarva.com/mobileapp.