Friday’s severe weather in the New Castle County area caused outages for about 14,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
NEWARK, Del. - On February 18, 2014 Delmarva Power began issuing natural gas rate refunds to customers. The refund, which will include interest paid to the customer, is a result of the most recent natural gas rate case settlement in October 2013.
In July 2013, pursuant to Delaware law, Delmarva Power implemented a temporary natural gas distribution rate increase of $10.5 million in Delaware while it awaited a final decision from the Delaware Public Service Commission (PSC) regarding its request to raise natural gas distribution rates.
In October 2013, the PSC approved a natural gas distribution rate increase of $6.8 million, which took effect on November 1, 2013. This refund is a result of the difference between the proposed rates implemented on July 7, 2013 and the rates ultimately approved by the PSC on October 22, 2013.
A much smaller percentage of customers will receive their refund in a check. These customers had active accounts between July 2013 and October 2013 but no longer have an active Delmarva Power electric account.