Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
SALISBURY, Md. - The recent cold weather means that some Delmarva Power customers could be coping with higher than normal energy bills in the weeks ahead. Delmarva Power wants to remind you that its Gift of Energy is now a year-round program that offers a way to help customers who need assistance in paying energy bills.
The program works like this:
• Visit a Delmarva Power office in Wilmington, Newark or Millsboro, Del., and provide a customer service representative with the name and address of the person for whom you're buying the Gift of Energy. You then make a payment via check or credit card on that person's account.
• The program is also accessible online at http://www.delmarva.com/contact/ where a Gift of Energy form is available. Once submitted, a customer service representative will contact the purchaser to complete the transaction.
"We know that this very cold winter weather can lead to high energy bills, making it difficult for some customers to keep their energy accounts up to date," said Felecia Greer, Customer Advocate Director and Executive Sponsor of the Gift of Energy program. "The Gift of Energy program provides a way to help those customers pay their energy bills."
Since the program's inception in 2008, nearly $50,000 in "gifts" have been made to assist customers.
Find additional information and updates by visiting www.delmarva.com, on Facebook at www.facebook.com/delmarvapower and on Twitter at www.twitter.com/delmarvaconnect. Our mobile app is available at www.delmarva.com/mobileapp.