Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
Customers can Save Money by Saving Energy
- Delmarva Power asks all of its customers to conserve energy on Wednesday, September 11, as an increased demand for electricity throughout the Mid-Atlantic region is anticipated. Although the power supply in the region is expected to be sufficient to meet anticipated high demand, customers are encouraged to conserve energy.
For Delmarva Power's Delaware customers, the Delaware Public Service Commission has approved Peak Energy Savings Credit which rewards customers by offering bill credits when they reduce energy use at home during Peak Savings Days. Delaware customers will automatically receive a phone call indicating that the savings period will be from 2 p.m. to 6 p.m. on Wednesday, September 11. Customers can also choose to be notified by email or text message.
Delmarva Power's Delaware customers who reduce energy use below their specified baseline during the specific hours of the Peak Savings Day can receive a credit of $1.25 off their bill for every kilowatt hour (kWh) of reduced usage, through the Peak Energy Savings Credit program.
For Delaware and Maryland customers participating in Delmarva Power's voluntary Energy Wise Rewards program a conservation period will be called from 2 p.m. to 6 p.m. This means that Delmarva Power will cycle the participants' air conditioner compressors off and on for short intervals during these hours. Because the air conditioner fans will continue to run, however, most customers will not notice a temperature change in their home, and those who do should experience only a 1- to 3-degree change. It may take up to a half-hour after the event ends at 6 p.m. for air conditioners to resume normal operations.
Peak Energy Savings Credit and Energy Wise Rewards are voluntary programs. Customers can learn more about Peak Energy Savings Credits by calling 1-855-730-PEAK or visit www.delmarva.com. To learn more about Energy Wise Rewards call 1-866-353-5798 or visit www.delmarva.com/rewards.
About Delmarva Power: Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 122,000 natural gas delivery customers in northern Delaware.