Friday’s severe weather in the New Castle County area caused outages for about 14,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
Delmarva Power Urges Customers to be Prepared
NEWARK, Del. - The recent wave of hot, humid weather during the day is creating conditions that are resulting in the potential for afternoon and evening thunderstorms throughout the region. This weather pattern has been present since earlier this week and may be repeating itself over the next several days. Delmarva Power is urging customers to be prepared for unsettled weather and the possibility of service interruptions.
Delmarva Power crews, contractors and field support personnel, along with Customer Service Representatives, worked non-stop to completely restore service to customers who were affected by these "mini-storms" or micro-bursts of energy. These short duration, high impact storms result in sustained and gusting winds, along with heavy downpours, that are bringing down trees into power lines.
"Over the past two days, crews completed major restoration work, much of it in backyards that are inaccessible by bucket trucks, to replace utility poles and transformers and place overhead lines back in service that were damaged by trees and limbs from high winds," said Glenn Moore, Delmarva Power Region Vice President. "We continue to monitor the weather and maintain a state of readiness based on forecasts over the next several days."
"We believe that the investments we have made into the reliability of our system have minimized the possibility of more service interruptions during these events. We're urging all customers to be aware of severe weather conditions that can materialize very quickly during the next several days and take the proper safety precautions to keep themselves and their families safe," Moore added.
We ask customers to:
• Check their emergency supply kits and be prepared in case they do lose power.
• Find tips on preparing for a storm on our website, www.delmarva.com.
• Delmarva Power urges the public to stay away from all downed wires and treat them as if they are energized. Contact with electrical current could be fatal. Citizens should notify the company if they see a downed wire. If you experience an outage or see a downed or damaged power line, call:
Ø 1-800-898-8042 (New Castle County, Del., and Cecil and Harford counties, Md.)
Ø 1-800-898-8045 (Kent and Sussex counties, Del., and the Eastern Shore of Maryland)
Ø Use our mobile app, available for download atwww.delmarva.com/mobileapp
• To report natural gas emergencies in New Castle County, Del., call 302-454-0317
Find additional information by visiting www.delmarva.com, on Facebook atwww.facebook.com/delmarvapower and on Twitter atwww.twitter.com/delmarvaconnect. Our mobile app is available atwww.delmarva.com/mobileapp.
About Delmarva Power: Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 122,000 natural gas delivery customers in northern Delaware.