Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
A Severe Thunderstorm Watch Issued for Delmarva Peninsula
High winds can bring tree limbs into contact with power lines causing power outages. The winds can also adversely affect trees in saturated soil and trees weakened by previous storms causing them to fall onto power lines and equipment producing power outages.
In anticipation of severe thunderstorms, Delmarva Power has scheduled additional linemen and Call Center personnel to work overnight. Delmarva Power will continue to monitor the weather and customer outage activity and adjust its resource plans accordingly through Thursday.
Customers are urged to report outages and downed wires by calling:
To report a Delmarva Power natural gas emergency in New Castle County, Del., call 1-302-454-0317.
Customers' reports are extremely vital to Delmarva Power's restoration efforts. Combined with other customer calls and Delmarva Power's technology, it helps the company identify the precise location of outages more quickly. Delmarva Power also recommends that when reporting an outage, customers request a call-back to confirm their power has been restored.
Delmarva Power urges its customers to prepare for potential power outages and act to ensure their safety. Here are some tips:
• Have adequate prescription medicines and/or infant supplies on hand.
• If a customer or someone the customer knows uses life-support equipment that requires electricity to operate, identify a location with emergency power capabilities and make plans to go there during a prolonged outage.
• Assemble an emergency "storm kit." Include a battery-powered radio or television, flashlight, a first-aid kit, battery-powered or windup clock, extra batteries, special needs items, an insulated cooler, and a list of important and emergency phone numbers.
• Keep at least a three-day supply of non-perishable foods and bottled water and have a hand-operated can opener available.
• Have a telephone with a cord or cell phone to use as a backup. Cordless telephones require electricity to operate, and will not work if there is an outage.
• Protect electronic equipment. Unplug sensitive electronics or plug computers and other sensitive equipment into surge suppressors, and consider a UPS (uninterruptible power supply) for temporary battery backup power.
• Turn off power to flood-prone basement appliances, if it is safe to do so. However, if the customer has an electrically operated sump pump, the customer should not turn off the power.
• Stay away from downed wires.
• Tune to local news broadcasts for the latest weather and emergency information.
• Follow the advice of local emergency management officials.
• Take cover if necessary.
For more information and additional updates, visit www.delmarva.com, follow us on Facebook and Twitter at DelmarvaConnect and download our mobile app at www.delmarva.com/mobileapp .
Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 124,000 natural gas delivery customers in northern Delaware .