Friday’s severe weather in the New Castle County area caused outages for about 14,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
Power Back for Majority of Customers
NEWARK, Del. - Delmarva Power is nearing full restoration of power to the approximately 20,000 customers in New Castle County, Del., and Cecil County, Md., who lost electrical service in the wake of Friday's severe thunderstorms. As of 10 a.m. today, about 275 customers in those two counties are still without power.
Delmarva Power has crews dispatched to the remaining localized outage areas. When damage is severe, restoring power to a single customer can take as much time as restoring service to a large group of customers.
"We are hard at work tackling these localized outages and restoring power to the remaining customers without electricity," said Gary Stockbridge, Delmarva Power Region President. "We will not be satisfied or diminish our efforts until every customer affected by Friday's storms is restored."
Delmarva Power expects to restore service to all of its customers impacted by the storms by late Sunday afternoon. However, most of the remaining customers without power will have their service restored before that time period.
Customers are urged to remain in contact with our customer call centers. By responding to call-backs and reporting lingering outages, customers play an integral role in the company's ability to identify persistent, localized outages. Customers can report power outages by calling 1-800-898-8042. To report a Delmarva Power natural gas emergency, customers should call 302-454-0317. Customers can also receive outage updates by visiting www.delmarva.com, following us on Facebook and Twitter at DelmarvaConnect and downloading our mobile app at www.delmarva.com/mobileapp.
Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 124,000 natural gas delivery customers in northern Delaware .