Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
Customers Asked to Be Prepared
SALISBURY, Md. - Delmarva Power continues to monitor a nor'easter that is moving through Delaware and Maryland. Delmarva Power has scheduled additional crews, including tree trimming crews and support personnel, to work throughout the storm. In addition, extra crews are on call to assist with the restoration effort as needed.In some areas, weather forecasts are calling for the potential of heavy wet snow, which when combined with leaves that remain on trees will add to the weight of the limbs leading to possible contact with poles and wires and resulting in power outages. Motorists are urged to use extra caution when driving in inclement weather since outages can occur due to drivers skidding into utility poles.
If Power Goes Out
Customers are asked to call Delmarva Power to report an outage, a gas emergency and if they see a downed or damaged power line, even if their neighbors have already called the company. Delmarva Power's automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.
The numbers to call are:
· Delaware : New Castle County: 1-800-898-8042; Kent and Sussex counties: 1-800-898-8045
· Maryland : Cecil and Harford counties: 1-800-898-8042; Eastern Shore: 1-800-898-8045
· To report a Delmarva natural gas emergency in New Castle County, Del.: 302-454-0317
Generally, the power restoration sequence is:
Delmarva Power urges customers to stay safe and be prepared. Here are some additional tips:
Additional information may be found at www.delmarva.com.
Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 122,000 natural gas delivery customers in northern Delaware .