Delmarva Power's full emergency response organization is responding to outages resulting from Tuesday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
Hurricane Season 2011 Begins June 1
NEWARK , Del. - With meteorologists predicting an above-normal hurricane season, Delmarva Power and the American Red Cross made a public plea today for preparedness in the event severe weather impacts the Mid-Atlantic Region this hurricane season, which begins June 1 and runs through November 30.
The officials made their remarks during a news conference at the Delmarva Power New Castle Region Operations complex in Newark, Del.
"Delmarva Power remains committed to a storm emergency response that puts safety first, restores power to the largest number of customers the quickest, and tells our customers what they need to know to better plan their lives around the storm," said Glenn Moore, Vice President, Delmarva Power Region. "We are monitoring storm systems days in advance and when it appears that they could threaten our service territory, we increase our staffing levels, adjust resources as needed and work with local governments through our Emergency Services Partnership Program (ESPP) to activate emergency procedures," he added.
One of those ESPP partners is the American Red Cross of the Delmarva Peninsula.
"We've seen the tragedy and devastation caused by wicked weather systems. As a community, our best defense is to prepare - have a family evacuation plan, build an emergency kit and stay informed," said Patrick K. Delaney, Regional Chapter Executive, American Red Cross.
Delmarva Power employees participate in emergency drills in order to be prepared for the possibility of storm-related power outages. The company maintains supplies of essential equipment, such as poles, wires and transformers, and stays in contact with area utilities to arrange mutual assistance in case of a natural disaster.
Moore said Delmarva Power each year invests millions in preventive maintenance, including $120 million in upgrading older electrical equipment, $23 million on new equipment, and will spend more than $9 million this year on trimming trees near the company's power lines. "This work will go a long way toward helping us avoid power outages when we've got lightning and high winds impacting our region," Moore said.
At the same time, Delmarva Power suggests that customers assemble an emergency kit that can be used at home, and if necessary, taken with them if they're ordered to evacuate. Every kit should include a flashlight, battery-powered clock and radio, extra batteries, non-perishable food, a manual can opener, bottled water and a list of important phone numbers. All items can be placed into a large cooler. The cooler will keep supplies organized and is easy to grab if a person has to leave home quickly.
Delmarva Power also provides a "Weathering the Storm" brochure that can be downloaded from its website (www.delmarva.com) or you can call Customer Care at 800-375-7117 to request a copy via mail.
Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to nearly 498,000 electric delivery customers in Delaware and Maryland and over 123,000 natural gas delivery customers in northern Delaware .