Friday’s severe weather in the New Castle County area caused outages for about 13,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
Wet Snow Can Bring Tree Limbs into Contact with Power Lines Causing Outages
Customers Should Be Prepared
SALISBURY, Md. - Delmarva Power is prepared for the latest wintry mix that is predicted to hit the Delmarva Peninsula Monday night and Tuesday morning.
Delmarva Power will coordinate its power restoration efforts with area emergency management personnel.
Customers are asked to call Delmarva Power to report an outage, a gas emergency and/or if they see a downed or damaged power line. The numbers to call are:
· Delaware: New Castle County: 1-800-898-8042; Kent and Sussex counties: 1-800-898-8045
· Maryland: Cecil and Harford counties: 1-800-898-8042; Eastern Shore: 1-800-898-8045
· To report a Delmarva Power natural gas emergency in New Castle County, Del.: 302-454-0317
Delmarva Power's automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.
Once the storm subsides, crews will survey the electric system to assess the damage. As with plowing roads, it is not possible to clear side streets before the main roads are cleared. To that end, in the event our system is damaged by severe weather, Delmarva Power will repair equipment that will restore the largest numbers of customers first. Generally, the power restoration sequence is as follows:
- more -
NEWS RELEASE - Page 2
Delmarva Power urges customers to stay safe and be prepared. Here are some additional tips:
Additional information may be found at www.delmarva.com.
Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 121,000 natural gas delivery customers in northern Delaware .