Delmarva Power's full emergency response organization is responding to outages resulting from yesterday's storm. We will continue working safely and as quickly as possible until all customers are restored. To report an outage or downed wire, customers should call 1-800-898-8042 or report and track their outage through our mobile app or our website. For the latest updates on number of customers restored visit our news section.
For Immediate Release
Delmarva Power Urges Customers to Be Safe
NEWARK , Del. -- Delmarva Power is preparing for yet another winter storm that could bring a wintry mix in some areas. Sleet, freezing rain and wet snow can sometimes coat electrical equipment, resulting in power outages. The weight of ice can break crossarms on power poles and bring tree limbs and trees down onto power lines, which then break poles and snap spans of power lines. If extensive damage occurs, there is the potential for extended power outages due to the laborious effort involved with cutting up and removing limbs and trees, installing new power poles, restringing lines and replacing other equipment such as transformers and fuses.
There is also the possibility of service interruptions due to coastal flooding and traffic accidents that involve drivers' vehicles skidding into utility poles.
Delmarva Power will coordinate its power restoration efforts with emergency management personnel and local government officials.
Customers are asked to call Delmarva Power to report an outage, gas emergency or downed or damaged power lines. The numbers to call are:
Delmarva Power's automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.
Delmarva Power advises everyone to follow these important safety tips:
Delmarva Power urges customers to stay safe and be prepared. Here are some additional tips:
Additional emergency preparedness and safety information may be found at www.delmarva.com.
Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to nearly 498,000 electric delivery customers in Delaware and Maryland and over 123,000 natural gas delivery customers in northern Delaware .