Friday’s severe weather in the New Castle County area caused outages for about 14,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
Delmarva Power Urges Customers to Make Safety a Priority
NEWARK, Del. - Delmarva Power is preparing for the next round of winter weather, bringing with it the potential for significant snow accumulation as well as a wintry mix in some areas. Heavy wet snow and strong winds could bring tree limbs onto wires, resulting in power outages. Outages can also occur due to drivers skidding into utility poles located along icy and snow-covered roads.
Extra crews and customer care personnel are prepared to work throughout the storm. When road conditions become treacherous due to ice or heavy snow, Delmarva Power will equip vehicles with chains to safely respond to outage calls. Delmarva Power will coordinate its power restoration efforts with emergency management personnel and local government officials.
If Power Goes Out
Customers are asked to call Delmarva Power at 1-800-898-8042 to report outages - even if their neighbors may have already called. Delmarva Power's automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.
Delmarva Power strongly urges everyone to follow these important safety tips:
Delmarva Power urges customers to stay safe and be prepared. Here are some additional tips:
Additional emergency preparedness and safety information may be found at www.delmarva.com .
If you experience an outage or see a downed or damaged power line, call Delmarva Power:
Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to more than 500,000 electric delivery customers in Delaware and Maryland and over 121,000 natural gas delivery customers in northern Delaware .