Friday’s severe weather in the New Castle County area caused outages for about 14,000 customers. We have assessed heavy tree damage and flooding. Crews are back working around the clock to restore service for our customers. View the damage we're assessing here: https://youtu.be/4MBuu50y92I
For Immediate Release
Utility Warns Customers of Higher-than-Usual Summer Bills
NEWARK , Del. - Delmarva Power officials are warning of higher-than-usual summer energy bills, citing electricity use is up 12 percent among its residential customers from this same time last year.
"Given the number of heat waves we've already experienced this summer, it goes without saying that air conditioners, fans and other cooling appliances are running harder and longer. Unfortunately, when electricity use is high, so is that monthly energy bill," said Glenn Moore, Vice President, Delmarva Power Region.
Moore said the company regularly encourages customers to reduce their energy use to save on their monthly bill. It does this through many communication channels, such as the company website, social media, news releases, customer newsletters, bill messages and bill insertions.
"We recognize the hardship higher energy bills can pose for our customers, particularly during a hot summer, which is why we continue to provide them with ways they can reduce their energy use to save on their bill," Moore said.
He added that customers who struggle to pay their electricity bills should contact the company's Customer Care center at 1-800-375-7117 for information on financial assistance or to arrange a flexible payment plan.
In addition, Delmarva Power suggests the following ways for customers to save on their summer bills:
Delmarva Power encourages customers to visit www.delmarva.com for additional information on saving energy and money in their homes or businesses. The company also offers its customers Budget Billing, a fixed payment plan based on the customer's 12-month average bill, in which they can enroll either online or by contacting Delmarva Power Customer Care at 1-800-375-7117.
Delmarva Power, a public utility owned by Pepco Holdings, Inc. (NYSE: POM), provides safe and reliable energy to nearly 500,000 electric delivery customers in Delaware and Maryland and over 123,000 natural gas delivery customers in northern Delaware.