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For Immediate Release


Delmarva Power Readies for Windy Winter Blast

Customers Urged to Prepare

NEWARK, Del. -- As another winter storm threatens to affect the region, Delmarva Power has scheduled extra call center personnel and has plans to call in additional field crews as needed. Heavy snow and high winds can cause branches to fall onto power lines and lead to interruptions in electric service. The utility urges customers to stay safe and prepare for possible power outages by taking the following precautions:

  • Never touch a downed wire. Report downed wires, tree branches on wires, pole accidents and power outages immediately by calling Delmarva Power at 1-800-898-8042.
  • Have extra blankets, dress in light layers and have a warm coat, gloves or mittens, hat, and water-resistant boots.
  • Check and restock your emergency storm kit for flashlights, fresh batteries, a battery-operated radio or television, nonperishable food items such as energy bars, bottled water, a first aid kit and essential medications.
  • Have a landline telephone that does not require electricity to operate and fully charge mobile phones and laptop computers.
  • Prepare an evacuation plan in case of long-term outages -- especially those customers requiring electric-powered life-support equipment.
  • Stay informed. Listen to and read weather reports and local news for the most up-to-date information.

Delmarva Power reminds natural gas customers not to use their stove for heat because of the high risk of fire and CO2 poisoning. Be sure to clear snow from outdoor vents of natural gas-fired appliances including heaters, water heaters, natural gas fireplaces and clothes dryers and use caution when clearing snow from natural gas equipment to avoid causing an accidental gas leak. To report a natural gas emergency, call 302-454-0317.


Delmarva Power, a public utility owned by Pepco Holdings Inc. (NYSE: POM), provides safe and reliable energy to nearly 500,000 electric delivery customers in Delaware and Maryland and more than 121,000 natural gas delivery customers in northern Delaware.

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